// the product
Purpose-built forms that create real PSA tickets and CRM opportunities.
OtterContact Sync ships its own form builder rather than detecting one on your site — build a form, map its fields to your PSA or CRM, and every submission creates a real ticket or opportunity in ConnectWise, Autotask, HaloPSA, or Zoho.
Sync runs as a hosted app on its own subdomain, separate from the Mail and Connect plugins.
Its own form builder
No CMS form plugin to detect — build the form inside Sync itself.
Real PSA/CRM objects
Every submission creates an actual ticket or opportunity, not just an email.
Fixed defaults & mapping
Pre-fill required PSA fields your visitors should never have to see.
Connect ConnectWise, Autotask, HaloPSA, or Zoho
Switch providers per form as your client roster grows.
// hosted separately
Sync isn't a downloadable plugin
Build forms, connect your PSA/CRM, and manage submissions from the Sync app itself — no install required.
Go to sync.ottercontact.com →Setting up? Read the setup guide →